Rise and Shine: Starting the Day Right
As a technician at Reliable Heating & Cooling, my day begins early. I wake up at 6 AM, grab a quick breakfast, and head out to our office in O’Fallon, MO. The summer heat is already building, reminding me of the important work we do keeping homes comfortable throughout the area.
Morning Briefing and First Call
7:30 AM: I arrive at the office for our daily briefing. We discuss the day’s schedule and any urgent calls that came in overnight. My first appointment is in Saint Peters, MO, where a family’s air conditioner stopped working during the night.
8:15 AM: I arrive at the home in Saint Peters. After a thorough inspection, I discover a faulty capacitor. Luckily, I have the part on hand, and within an hour, their AC is running smoothly again. The grateful smile on the homeowner’s face reminds me why I love this job.
Midday: Emergency Call in Lake Saint Louis
Just as I’m finishing up in Saint Peters, I receive an urgent call from dispatch. An elderly couple in Lake Saint Louis is dealing with a completely non-functional AC system. Given the rising temperatures, this is a priority.
11:30 AM: I arrive at the Lake Saint Louis home. The couple is visibly relieved to see me. After diagnosing the issue, I explain that their system needs a new compressor. I provide them with options and, with their approval, begin the repair process.
Afternoon: Routine Maintenance and Customer Education
2:00 PM: With the emergency taken care of, I head to my scheduled maintenance appointments. These routine check-ups are crucial for preventing future breakdowns. At each stop, I:
- Clean or replace filters
- Check refrigerant levels
- Inspect electrical connections
- Lubricate moving parts
I also take time to educate homeowners on proper AC maintenance, helping them extend the life of their systems.
Wrapping Up: Back to O’Fallon
5:30 PM: I return to our O’Fallon office to complete paperwork and prep for tomorrow. As I reflect on the day, I’m reminded of the trust our customers place in Reliable Heating & Cooling. Whether it’s an emergency repair in Lake Saint Louis or routine maintenance in Saint Peters, we’re always ready to keep our community cool and comfortable.