What to Expect During Your First Service Visit
When you schedule your first appointment with Thorsen’s-Norquist Plumbing, Rooter Service, Heat & Air, knowing what to expect can make your experience smoother and more efficient. Here’s your comprehensive guide to preparing for a home service visit.
Before Your Appointment
• Clear access to work areas, including your furnace, water heater, or plumbing fixtures
• Secure pets in a separate room
• Make a list of any concerns or issues you’ve noticed
• Have your service history records handy if available
Service Areas We Cover
We proudly serve multiple Central Valley communities, including:
• Turlock
• Modesto
• Ceres
• Riverbank
• Atwater
• Oakdale
During the Visit
Our technician will:
1. Arrive in a clearly marked vehicle
2. Present proper identification
3. Assess your system needs
4. Provide clear explanations of any issues
5. Offer upfront pricing before beginning work
Common Services
• Furnace maintenance and repair
• Heating system installations
• Emergency plumbing services
• Rooter and drain cleaning
• HVAC system diagnostics
• Water heater services
Payment and Follow-up
We accept multiple payment methods and will provide detailed documentation of all work performed. Our team will also explain any maintenance recommendations to help prevent future issues.
Remember to ask questions during your appointment – our technicians are here to help ensure your home’s comfort systems operate efficiently and reliably.